Maintenance coordination

Maintenance, tracked from the first report to the final sign-off.

A maintenance request in Bodulo is never a message someone has to remember to follow up on. It's tracked, from the tenant's first report through to the work being signed off and paid.

Bodulo maintenance dashboard on a laptop and phone, showing requests, today's schedule and items needing attention

Everything covered, from request to resolution

Tenant request intake

  • Tenants report issues with photos and clear details
  • Requests captured in real time from any device

Smart assignment

  • Assign in-house or send to the contractor marketplace
  • Set priority, due dates and budget expectations

Work tracking

  • Track progress at every step from start to finish
  • In-app updates, notes and attachments

Sign-off & verification

  • In-house work: closes once the tenant confirms it's done
  • Contractor work: tenant confirmation, then the payer's commercial verification, before it closes

Payments & costs

  • Costs flow into the same ledger as rent collection
  • No duplicate data. No manual reconciliation.

Contractor performance

  • Reputation, response time and job history
  • Better data for better decisions across your portfolio
See maintenance in action

From first report to final sign-off.

A complete walkthrough of how a maintenance request moves through Bodulo.

1. Report

Tenant raises an issue with photos and details.

2. Assign

Assign in-house or post to the marketplace.

3. Work in progress

Updates, notes and photos as work is being done.

4. Sign-off

In-house: tenant confirms it's done. Contractor: tenant confirms, then the payer verifies.

5. Closed

In-house closes on tenant confirmation. Contractor costs post to the ledger once verified.